Magma Host Card Guia de Instalação descarregar pdf (Página 25)

MAGMA

Chapter 6 How to Get More Help 19

Magma Debug Utility

Occasionally, Mobility Technical Support may request Windows users to

produce and email a Magma debug log file to help them resolve your

problem. This file should be emailed to

should have a “.log” file extension. To create the *.log file, follow these

instructions:

1. Locate a file called dbgview.exe on the Magma CDROM.

2. Double-click on the file dbgview.exe

3. While the d/jointfilesconvert/403066/bgview screen is open, locate and double-click on

a file called dump.exe on the Magma CDROM.

4. Switch back to the d/jointfilesconvert/403066/bgview screen, which is now filled with

data.

5. Save this file and email to

Include your Name and

the Date the log was

created in the file

name. Then email it to

Technical Support.

Use the “Save As Type” drop-down arrow to select a file type of

(*.LOG).

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